# Zaivit — Operational Handover

> Illustrative structure only. Final content is created from the delivered product and the client’s operating model.

## 1. Ownership

- Product owner
- Technical owner
- Service or operations owner
- Security contact
- Escalation and decision path

## 2. System map

- Production services and dependencies
- Environments and access model
- Data stores and retention
- External integrations
- Trust boundaries

## 3. Build and deployment

- Repository and branch strategy
- Build and release process
- Configuration ownership
- Secret-management approach
- Deployment verification
- Rollback procedure and last test date

## 4. Observability

- Service-level indicators
- Dashboards and logs
- Alert thresholds
- On-call or support routing
- Known blind spots

## 5. Operating procedures

- Common incident procedures
- Data recovery and continuity steps
- User-support escalation
- Dependency and vulnerability updates
- Access review cadence

## 6. Known risks and planned work

Each item includes impact, evidence, owner, next decision, and due date.

## 7. Handover acceptance

- Walkthrough completed
- Access verified
- Runbooks tested
- Open actions accepted
- Receiving owners named