Selected engagements
Three engagements, described with their scope and their limits stated. Where a figure is published it is a figure that can be substantiated; where a baseline was not established at the outset, the work is described rather than scored.
That is a deliberate choice. A percentage with no baseline and no measurement period does not survive a procurement review, and publishing one would contradict the standard set out in the procurement checklist.
Build your briefHEALTHCARE / MULTI-SITE OPERATIONS · NEW YORK
Zaivit runs the infrastructure, network and day-to-day IT for Nao Medical, which operates twelve urgent, primary and specialty care locations across New York City and Long Island. The work covers connectivity, remote network management, technical safeguards supporting the HIPAA Security Rule, and clinical tooling. This is a current engagement.
Nao Medical delivers urgent, primary and specialty care across twelve locations in New York City and Long Island. Twelve sites independently provisioned means twelve configurations, twelve sets of connectivity contracts, and no single view of cost, availability or risk. Clinical staff should not be the people diagnosing a switch.
Site-to-site connectivity runs on self-managed VPN links rather than a licensed third-party VPN service, avoiding USD 33,480 per year in recurring licensing while keeping traffic between sites encrypted in transit. That figure is licensing avoided, stated gross: it does not net off the cost of running the replacement.
Network hardware across all twelve sites was standardised onto UniFi, giving one console for configuration, monitoring and fault diagnosis. Most issues are now identified and resolved without a site visit, which in a clinic setting is the difference between a short interruption and a lost afternoon of appointments.
Ongoing work on the technical safeguards that support the HIPAA Security Rule across the estate: encrypted connectivity between sites, controlled and reviewable administrative access, and consistent configuration so that a control applied centrally actually holds at every location. This is engineering work supporting the covered entity's own compliance programme.
Sunoh.ai, a third-party AI medical scribe, was deployed for providers so that clinical notes are captured during the consultation rather than written up afterwards. Zaivit handled the rollout and integration into the existing clinical workflow; the product itself is Sunoh's.
AI-assisted automation of routine operational workflows is under active development. It is scoped, evaluated and rolled out under the same terms as the rest of the estate, and it is not described here as a result because it has not produced one yet.
Published with Nao Medical's agreement. Zaivit provides infrastructure, network and IT operations engineering. Zaivit is not a certifying body: HIPAA compliance is determined by the covered entity and its advisors, and no certification, attestation or audit opinion is implied. The USD 33,480 figure is annual third-party VPN licensing avoided, stated gross rather than net of the replacement's own running cost; the underlying licensing comparison is client-confidential and can be discussed under NDA with Nao Medical's agreement. Specific security architecture is deliberately not described.
INDUSTRIAL AUTOMATION / DISCOVERABILITY
Pranamya Automation repairs industrial automation equipment across Nashik and Maharashtra. The work was to make that capability findable and credible to the engineers who need it, at the point they go looking. The result is public: pranamyaautomation.com.
Pranamya Automation repairs HMI panels, PLCs, VFDs, servo drives and motors. The buyer is a plant with equipment down, searching under time pressure, usually by symptom or brand rather than by company name. A capable workshop that cannot be found at that moment does not get the call.
Industrial repair has to establish competence quickly to a reader who is technical, in a hurry, and comparing options. The site has to name the equipment and brands precisely enough that an engineer recognises their problem, without becoming a specification document nobody reads.
A structured site organised around what a buyer needs when a line has stopped: what is repaired, which brands are handled, how the process runs, and how to get a quote. Five sections, one clear task per section, ending in a direct route to a repair enquiry.
Descriptive page titles and meta descriptions aimed at the searches buyers actually run, a published sitemap and robots file, and structured data declaring the business, its service area of Nashik and Maharashtra, its address and its telephone number, so search engines can present it as a local specialist rather than an unclassified page.
One h1 and a logical heading order, eighteen images with complete alternative text, valid Organization, WebSite and LocalBusiness structured data, and a page that loads in well under half a second at roughly 22KB. Every one of those claims can be checked from the public site in a browser.
This is a discoverability and credibility engagement, scoped to the regional market the business serves. A website makes a capable workshop findable and legible; it does not generate demand on its own, and enquiry volume depends on the market and the company's own response.
Scope: public website for a regional industrial repair business. The site is live and every technical claim above is independently checkable. Enquiry volume and search performance before and after are measurable and can be shared with Pranamya Automation's consent.
EDUCATION / INFRASTRUCTURE COST · CALIFORNIA
Ethos Education, based in California, was standing up cloud infrastructure at full list price while still finding its load. Reviewing the setup and qualifying the company for provider credit programmes removed USD 5,000 of initial cost.
Cloud infrastructure provisioned for expected growth rather than current load, billed at standard rates, with no provider programme applied. At the point a company is standing its platform up, that cost lands before any revenue does.
Reviewed the running infrastructure against actual usage, then prepared and submitted the company for the cloud provider credit programmes it qualified for but had not applied to.
USD 5,000 in cloud credits secured and applied against infrastructure cost. For a company at this stage that is runway rather than margin, and it arrives without any change to the product.
Credits are a one-off. They reduce cost for a period and then stop. They are worth taking, and they are not a substitute for infrastructure that is correctly sized, which is a separate and longer piece of work.
A documented view of what the infrastructure actually costs and why, and the provider relationship needed to apply for future programmes without assistance.
Credit programme eligibility is determined by the cloud provider, not by Zaivit. Awards depend on the provider's own criteria and are not guaranteed for any company.
Scope: infrastructure review and credit programme qualification. The USD 5,000 figure is the credit value secured and is documented; the provider record can be produced on request. Ongoing architectural cost reduction was not measured in this engagement and is not claimed.
04 / QUESTIONS
Only with their written permission, asked for rather than assumed, and given against the wording actually published. Every client on this page has agreed to appear. Where a future engagement is described without a name, the client has not been approached or has chosen not to be identified, and the work described is unchanged either way.
A percentage without a stated baseline and measurement period is decoration. Where those were not established at the start of an engagement, the honest position is to describe what was done rather than to publish a number that cannot be defended in a review.
The scope, approach, and artifacts of each engagement can be discussed in detail, and specific figures can be shared with the relevant client's consent. Reference conversations are arranged case by case.
No. These are engagements that can be described publicly. Others are covered by confidentiality or have not been through the permission process.
Next decision
Five questions produce a starting brief you can keep, whether or not the conversation continues.